Naijacrux News:Welcome to Naijacrux Online Forum..Great Place To Get Tips Facts Updates and More ,Interact Discuss & Learn With Others !!.remember to register to enjoy much more update!!!New Updates From Naijacrux -Naijacrux Is Now Mobile Friendly - Download Our Android App On Our Forum Rules And Announcement Section.Our App Will be Live On Google Playstore And IOS Store Soon Aswell - CLICK HERE TO DOWNLOAD NAIJACRUX ANDROID APP !!! Dear Guest And Naijacrux Dedicated Members,!!! ,  You Can Now Receive Naijacrux Weekly New Post and Updates Via Email by Subscribing To Our Newsletter Using The Subscribe Button Above The Naijacrux Announcement And Discussion At The Top Home Page!!Never Miss A New Post And Updates Again.!Thank You.  !!!YOU ARE WELCOME TO NAIJACRUX INFORMATIVE LEARNING AND INTERACTIVE FORUM.This Website is an Intensive Forum of Learning We recommend you Register & Login to Enjoy much free stuffs ::>>Also remember to Update your Profile Immediately after registration. Thank you!>>>!!!!To All Advertisers And Patronizers, kindly Send Mail To [email protected] For adverts Placement. thanks!!!


Author Topic: NCC to sanction Telecoms operators defrauding Nigerians through drop calls  (Read 1084 times)

0 Members and 1 Guest are viewing this topic.

Offline internet police

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1816
  • Thanked: 2 times
  • Karma: +0/-0
  • do not spam this forum
Loading...
Prof. Umar Danbatta, the Executive Vice-Chairman, Nigerian Communications Commissions (NCC), on Friday, said the Commission would sanction telecommunication operators who defraud Nigerians through dropped-calls.

Danbatta said this during a meeting with newsmen from the North West, North Central and FCT in Kano, where he presented the Commission?s eight-point agenda.

According to him, dropped-call rate is the fraction of the telephone calls which due to technical reasons, are cut off before the speaking parties finish their conversation.


This, he said, were being used by some telecom providers to deduct money from phone users as the fraction was usually measured as a percentage of all calls.

He said that the Commission had put in place mechanisms to ensure regulatory excellence and operational efficiency to maintain commitment to transparency.

Danbatta explained that part of the measures was for NCC to monitor calls, adding that any call that was not a dropped-call and was charged would be detected and the telecom provider sanctioned.

He added that ?there is a limit to which a call can be dropped.


?We have put in place parametres to monitor what is happening, especially as regards drop calls, this will locate the operator to ensure that they maintain standards.

?When these parametres are analysed, we will be able to detect the drop calls from service providers and the operator?s attention will be drawn to enable it to address the problem.

?If we do not notice any sign of improvement on dropped call rates, then we will sanction erring operators.??

The NCC boss said operators should know that they were being monitored by NCC and that the day of reckoning when their activities would be made public was around the corner.

Danbatta, however, assured the public that the issue of monitoring the cognitive performance indicators was key to NCC, adding that consumers? right would be protected.

He said erring operators would be identified and necessary regulatory action would be taken in order to improve the quality of service to Nigerians.

He urged Nigerians to utilise the Commission?s 622 call number to send their complaints for the purpose of resolving them.


 

 

Nigeria NCC threatens to sanction telecom service providers -read why

Started by internet police

Replies: 0
Views: 20513
Last post November 30, 2018, 12:54:24 AM
by internet police
Network Operators to Hike data Fee in Nigeria - Internet no longer for the poor

Started by mastercode

Replies: 0
Views: 1706
Last post November 30, 2016, 07:14:37 AM
by mastercode