Twitter Updates Policy to Fight Online Harassment from 2016

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For many years, Twitter has been known as the main source of online abuse. Trying to address this serious black spot on its reputation, Twitter is now fully committed to changing the image the public has of its service, and it started by updating its user policy to fully reflect its new anti-harassment stance.

Just don't consider the end of 2015 the moment in time when Twitter decided to put a stop to online harassment. The company was active on this topic all last year and introduced various tools during 2015 to help users fight online trolls.

During the past year, Twitter added more powerful user blocking features, better muting and reporting tools, and even updated the Twitter Safety Center.

All these tools came in handy last autumn, when Anonymous and other hacktivist groups used Twitter's enhanced and expedited reporting system to take down over 20,000 ISIS-affiliated Twitter accounts.

So what did Twitter do this time? The company simply expanded its Abuse Behavior section in the site policy to include various types of behaviors its staff won't be putting up with anymore. This updated policy will help both its staff mediate account bans, but also users, who'll now be fully informed of what's acceptable on the site and what's not anymore.