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Author Topic: Jobs at Airtel Nigeria  (Read 742 times)

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Offline mastercode (OP)

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Jobs at Airtel Nigeria
« on: June 07, 2015, 02:01:03 PM »
Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.

In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.

Senior Manager: Retail Franchise

    Job TypeFull Time
    QualificationBA/BSc/HND   MBA/MSc/MA 
    Experience 6 - 8 years
    Location Lagos
    Job Field Administration / Secretarial 


Job Purpose

Implement the National Retail Franchise roll out strategy and ensure compliance to defined Retail Operations processes and procedures at all Retail Sales and Service Point

Key Accountabilities

Business Planning & Strategy

    Define and implement the strategy for efficient sales operation at all Airtel Franchise touch points
    Implement and ensure adherence to approved policies and procedures which govern all transactions and dealings at express shops and Kiosks
    Forecast and project Sales per channel.
     Prepare analysis, budget, business case and motivation necessary for strategy implementation.
    Manage relationships with various internal groups in ensuring that service levels are met, and challenges resolved within predefined timelines.
    Provide insight into Kiosk and AES operations and identify opportunities for improvement
    Generate all related reports, dashboards and present same to management while providing recommendations for continuous improvement based on customer feedback and competition analysis
    Design, development, and documentation of Retail Franchise business continuity plans

Process, Policy & Governance

    Implement Mass retail and Retail Franchise Processes and Procedures.
    Implement Franchise Operating Manual.
    Revise and implement  Airtel Express Shops (AES) staff operating guidelines
    Design and implement Retail Shop & Franchise segmentation and classification
    Effectively drive and manage governance across retail footprint
    Develop young entrepreneurs to manage Retail Kiosks

 Project Management

    Produce Project Plans for Retail Franchise roll out
    Coordinate and align Regional Retail and HQ SCM team to all shop project
    Follow Up projects to ensure completion as per timelines
    Ensure cross functional alignment ? IT, Network, HR, Finance, SCM, Sales in all retail projects.
    Manage all retail franchise projects.


    Drive Revenue growth and Profitability of Mass Retail Kiosks and Franchise outlets
    Motivate Franchise staff to maximize sales to ensure that all targets are achieved.
    Effectively drive and manage target driven initiatives and projects in franchise and mass retail outlets
    Liaise with Regional team to ensure optimum availability and mix of Airtel products and POS across all Kiosks and franchise showrooms

 People Development

    Develop schedules for training / awareness for Kiosks & franchisee associates.
    Drive excellent service culture in the outlets
    Perform independent review and validation of Shop Operations processes

Educational Qualification

    First degree or equivalent in a relevant discipline.
    Postgraduate/ professional qualification in a related field will be an added advantage.
    Six (6) to Eight (8) years work experience, with at least five (5) years in a managerial role.

 Relevant Experience

    6 ? 8 years of relevant work exp?rience in Telcom, FMCG, Consumables or Retail
    6+ years of team management exp?rience


    Sales Operations
    Retail Franchise operations, structure, policies and procedures.
    Data Gathering and Analysis
    Extensive knowledge of Airtel?s products, services and applications
    Project & Process management
    Planning and coordination
    Decision making


    Ability to evaluate needs, and determine what process or procedure would best serve those needs
    Interpersonal  skills
    Communications skills(written and oral)
    Must be solution driven, proactive and have acceptable knowledge of the telecommunications business environment
    Attention to details
    Reasoning and Analytical Skill.
    Performance Measurement  & Assessment Skill
    Supervisory skills

 Personal Characteristics and Behaviour

    Achieving Results, & Delighting the Customer
    Good presentation skills
    Team Player; Independent, Confident, and Objective
    Attention to detail/ excellent oral and written communication skills
    Ready to achieve beyond set target
    Committed to common goals and values of the organization

 Other requirements

    Strategic planning
    Relationship management
    Negotiation and influencing skills

Business Analyst

    Job TypeFull Time
    Experience 4 - 6 years
    Location Lagos
    Job Field Engineering / Technical   Finance / Accounting / Audit 


Job Purpose

To develop commercial plans & business cases, business valuations and appraisal of investment opportunities in the Telecoms industry in Nigeria.

To develop competitive intelligence reporting of telecoms industry and carry out data collation, market intelligence report and analyze macroeconomic indicators to identify new investment and growth areas for the business.

Key Accountabilities

Business valuations and Investment Appraisals

    Return on Investment analysis for capital expenditures on tangible and non- tangible telecom assets
    Strategic appraisal and valuation of merger and acquisition proposals.
    Evaluation of business investment opportunities
    Long term business planning

 Decision Support

    Greenfield projects, risk and strategic projects evaluation
    Evaluate potential new investments and perform qualitative and quantitative analysis.
    Review investments and prepare materials and Investment Committee proposals and presentations
    Interacts with other departments to create financial models in order to evaluate investment profitability under a bearable risk level

Commercial Decision Support

Commercial appraisal of:

    Enterprise Business -  Wholesale leased line, fibre swap and carrier business opportunities
    Data Business - New lines of business within data space
    Mobile Money - New applications of mobile money

Market Intelligence and Macroeconomic analysis

    Research investment and economic market trends to create sales ideas and educational white papers.
    Gathers and analyses relevant financial data and economic information from a variety of sources, using financial modelling tools and techniques
    Promote information flow to capture gathered intelligence from internal and external sources.

Educational Qualifications and Functional / Technical Skills

    Graduate. Electrical Engineering preferably
    Professional qualification in Accounting
    MBA finance

 Relevant Experience

    4-6 years in FMCG & Telecoms
    In-depth knowledge of the telecoms industry.
    understanding of Telecom accounting
    Strong data analytical skills
    Experience of Business Intelligence tools like Hyperion, Cognos etc.
    Advanced Knowledge of SQL script writing and data mining techniques
    Deep understanding of company/project valuation concepts
    Understanding of investor relations reports
    Proficiency in use of Microsoft Excel, Word & Power Point
    Excellent research and data mining
    Strong analytical, computational and communication skills

 Other requirements

    High level of commitment
    Attention to detail
    Results oriented
    Good interpersonal skills

Senior Officer Reporting and Analysis

    Job TypeFull Time
    Experience 4 years
    Location Lagos
    Job Field Finance / Accounting / Audit 


Job Purpose

To provide reports and analysis on business performance drivers/key performance indicators aimed at aiding management decision making to achieve overall business goals

Key Accountabilities

Reporting and Analysis

    Preparation of Daily Closely Watched Numbers (CWN) Reports
    Preparation of weekly Primaries Vs. Decrement Analysis
    Preparation of Weekly Revenue and Segment reports

Site Analysis and Decision Support

    Preparation of Daily Site ROI appraisals & analysis and tracker updates
    Weekly Iternet Protocol Radio Access Network (IPRAN) and second Carrier site-analysis for management decision making
    Site Deployment evaluations & support
    Monthly Zero revenue site analysis and New Site performance update
    Periodic review of Cash Loss Sites with action points tracker by site

Business Review & Analysis

    Collation and validation of monthly Management Accounting Perfomance Analysis (MAPA) inputs in line with HQ guidelines and policies
    Preparation of monthly schedules and analysis for the business review meeting

Monthly & Quarterly Board Reporting Packs

    Preparation of monthly Board reports
    Preparation and compilation of Quarterly Board pack for the Audit Committee

Educational Qualifications and Functional / Technical Skills

    Graduate degrees in Economics and Finance
    Professional qualification in Accounting (ACA) as added advantage

 Relevant Experience

    Minimum of 4 years? experience in FMCG & Telecoms
    In-depth knowledge of the telecoms industry.
    Strong data analytical skills with experience in database analysis and business intelligence
    Proficiency in use of Microsoft Excel, Word & Powerpoint
    Strong analytical, computational and communication skills

 Other requirements

    High level of commitment, team work, Achieving Results,
    Good communication and interpersonal skills
    Result oriented and Analytical

Method of Application

Use links below to apply

    Senior Manager, Retail Franchise
    Business Analyst
    Senior Officer, Reporting and Analysis



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