Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
Senior Manager: Retail Franchise
Job TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience 6 - 8 years
Location Lagos
Job Field Administration / Secretarial
Job Purpose
Implement the National Retail Franchise roll out strategy and ensure compliance to defined Retail Operations processes and procedures at all Retail Sales and Service Point
Key Accountabilities
Business Planning & Strategy
Define and implement the strategy for efficient sales operation at all Airtel Franchise touch points
Implement and ensure adherence to approved policies and procedures which govern all transactions and dealings at express shops and Kiosks
Forecast and project Sales per channel.
Prepare analysis, budget, business case and motivation necessary for strategy implementation.
Manage relationships with various internal groups in ensuring that service levels are met, and challenges resolved within predefined timelines.
Provide insight into Kiosk and AES operations and identify opportunities for improvement
Generate all related reports, dashboards and present same to management while providing recommendations for continuous improvement based on customer feedback and competition analysis
Design, development, and documentation of Retail Franchise business continuity plans
Process, Policy & Governance
Implement Mass retail and Retail Franchise Processes and Procedures.
Implement Franchise Operating Manual.
Revise and implement Airtel Express Shops (AES) staff operating guidelines
Design and implement Retail Shop & Franchise segmentation and classification
Effectively drive and manage governance across retail footprint
Develop young entrepreneurs to manage Retail Kiosks
Project Management
Produce Project Plans for Retail Franchise roll out
Coordinate and align Regional Retail and HQ SCM team to all shop project
Follow Up projects to ensure completion as per timelines
Ensure cross functional alignment ? IT, Network, HR, Finance, SCM, Sales in all retail projects.
Manage all retail franchise projects.
Financial
Drive Revenue growth and Profitability of Mass Retail Kiosks and Franchise outlets
Motivate Franchise staff to maximize sales to ensure that all targets are achieved.
Effectively drive and manage target driven initiatives and projects in franchise and mass retail outlets
Liaise with Regional team to ensure optimum availability and mix of Airtel products and POS across all Kiosks and franchise showrooms
People Development
Develop schedules for training / awareness for Kiosks & franchisee associates.
Drive excellent service culture in the outlets
Perform independent review and validation of Shop Operations processes
Educational Qualification
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.
Six (6) to Eight (
years work experience, with at least five (5) years in a managerial role.
Relevant Experience
6 ? 8 years of relevant work exp?rience in Telcom, FMCG, Consumables or Retail
6+ years of team management exp?rience
Knowledge
Sales Operations
Retail Franchise operations, structure, policies and procedures.
Data Gathering and Analysis
Extensive knowledge of Airtel?s products, services and applications
Project & Process management
Planning and coordination
Decision making
Skill/Competencies
Ability to evaluate needs, and determine what process or procedure would best serve those needs
Interpersonal skills
Communications skills(written and oral)
Must be solution driven, proactive and have acceptable knowledge of the telecommunications business environment
Attention to details
Reasoning and Analytical Skill.
Performance Measurement & Assessment Skill
Supervisory skills
Personal Characteristics and Behaviour
Achieving Results, & Delighting the Customer
Analytical
Good presentation skills
Team Player; Independent, Confident, and Objective
Attention to detail/ excellent oral and written communication skills
Ready to achieve beyond set target
Committed to common goals and values of the organization
Other requirements
Strategic planning
Entrepreneurial
Relationship management
Negotiation and influencing skills
Business Analyst
Job TypeFull Time
QualificationBA/BSc/HND
Experience 4 - 6 years
Location Lagos
Job Field Engineering / Technical Finance / Accounting / Audit
Job Purpose
To develop commercial plans & business cases, business valuations and appraisal of investment opportunities in the Telecoms industry in Nigeria.
To develop competitive intelligence reporting of telecoms industry and carry out data collation, market intelligence report and analyze macroeconomic indicators to identify new investment and growth areas for the business.
Key Accountabilities
Business valuations and Investment Appraisals
Return on Investment analysis for capital expenditures on tangible and non- tangible telecom assets
Strategic appraisal and valuation of merger and acquisition proposals.
Evaluation of business investment opportunities
Long term business planning
Decision Support
Greenfield projects, risk and strategic projects evaluation
Evaluate potential new investments and perform qualitative and quantitative analysis.
Review investments and prepare materials and Investment Committee proposals and presentations
Interacts with other departments to create financial models in order to evaluate investment profitability under a bearable risk level
Commercial Decision Support
Commercial appraisal of:
Enterprise Business - Wholesale leased line, fibre swap and carrier business opportunities
Data Business - New lines of business within data space
Mobile Money - New applications of mobile money
Market Intelligence and Macroeconomic analysis
Research investment and economic market trends to create sales ideas and educational white papers.
Gathers and analyses relevant financial data and economic information from a variety of sources, using financial modelling tools and techniques
Promote information flow to capture gathered intelligence from internal and external sources.
Educational Qualifications and Functional / Technical Skills
Graduate. Electrical Engineering preferably
Professional qualification in Accounting
MBA finance
Relevant Experience
4-6 years in FMCG & Telecoms
In-depth knowledge of the telecoms industry.
understanding of Telecom accounting
Strong data analytical skills
Experience of Business Intelligence tools like Hyperion, Cognos etc.
Advanced Knowledge of SQL script writing and data mining techniques
Deep understanding of company/project valuation concepts
Understanding of investor relations reports
Proficiency in use of Microsoft Excel, Word & Power Point
Excellent research and data mining
Strong analytical, computational and communication skills
Other requirements
High level of commitment
Attention to detail
Results oriented
Good interpersonal skills
Senior Officer Reporting and Analysis
Job TypeFull Time
QualificationBA/BSc/HND
Experience 4 years
Location Lagos
Job Field Finance / Accounting / Audit
Job Purpose
To provide reports and analysis on business performance drivers/key performance indicators aimed at aiding management decision making to achieve overall business goals
Key Accountabilities
Reporting and Analysis
Preparation of Daily Closely Watched Numbers (CWN) Reports
Preparation of weekly Primaries Vs. Decrement Analysis
Preparation of Weekly Revenue and Segment reports
Site Analysis and Decision Support
Preparation of Daily Site ROI appraisals & analysis and tracker updates
Weekly Iternet Protocol Radio Access Network (IPRAN) and second Carrier site-analysis for management decision making
Site Deployment evaluations & support
Monthly Zero revenue site analysis and New Site performance update
Periodic review of Cash Loss Sites with action points tracker by site
Business Review & Analysis
Collation and validation of monthly Management Accounting Perfomance Analysis (MAPA) inputs in line with HQ guidelines and policies
Preparation of monthly schedules and analysis for the business review meeting
Monthly & Quarterly Board Reporting Packs
Preparation of monthly Board reports
Preparation and compilation of Quarterly Board pack for the Audit Committee
Educational Qualifications and Functional / Technical Skills
Graduate degrees in Economics and Finance
Professional qualification in Accounting (ACA) as added advantage
Relevant Experience
Minimum of 4 years? experience in FMCG & Telecoms
In-depth knowledge of the telecoms industry.
Strong data analytical skills with experience in database analysis and business intelligence
Proficiency in use of Microsoft Excel, Word & Powerpoint
Strong analytical, computational and communication skills
Other requirements
High level of commitment, team work, Achieving Results,
Good communication and interpersonal skills
Result oriented and Analytical
Method of Application
Use links below to apply
Senior Manager, Retail Franchise Business Analyst Senior Officer, Reporting and Analysis
Topic: Jobs at Airtel Nigeria (Read 1525 times)
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February 22, 2019, 06:57:17 AM