iPhones Blamed for More than 1,600 Accidental Calls

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The new Emergency SOS feature released by Apple for the iPhone is the one to blame for no less than 1,600 false calls to 911 since October, according to dispatchers.

And surprisingly, emergency teams in Elk Grove and Sacramento County in California say they receive at least 20 such 911 calls every day from what appears to be an Apple service center.

While it’s not exactly clear why the iPhones that are probably brought in for repairs end up dialing 911, dispatchers told CBS that the false calls were first noticed in the fall of the last year. Apple launched new iPhones in September 2017 and they went on sale later the same month and in November, but it’s not clear if these new devices are in any way related to the increasing number of accidental calls to 911.

On the other hand, one of the reasons could be the Emergency SOS feature that Apple has developed for iPhones and the Apple Watch. On iPhone, dialing 911 with this feature can be done by just holding the side button and either volume button, and this functionality is enabled by default.