Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.
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Energy Sales Representative (ESR)
Lead, Litigation and Dispute Resolution
Operations & Maintenance OfficerEnergy Sales Representative (ESR)Job TypeFull Time
QualificationBA/BSc/HND
Experience4 - 6 years
LocationLagos
Job FieldSales / Marketing / Business Development
Reporting To: Energy Sales Supervisor (ESS)
Role Purpose
Coordinate the implementation of effective marketing strategies geared towards optimizing I.E revenue and expanding business opportunities within the Business Unit.
Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
Ability to manage customer relationship relating to meter reading and bill distribution.
Responsibilities
Bill distribution to customers
Prepare exception reports
Reading of meters attached to Distribution Transformers
Customer meter reading, re-reading, site visit and capturing meter status/remark.
Partake in and supervise meter reading activities and vetting all reading sheets and folios submitted
Partake in and supervise daily cash drive and Prepaid Meter monitoring activities
Managing meter reading instrument availability for meter reading activities.
Ensuring timely meter reading data download and upload for bill processing on a daily basis
Investigate and ensuring customers complaints related to meter reading and billing are resolved
Empower/ support team for improving meter reading efficiency.
Tracking collection efficiency and reporting on weekly collection activities and status
Supervise daily cash drive and Prepaid Meter monitoring activities
Weekly collation and reporting of all new customers, tariff reclassification and other accounts maintenance information.
Responsible for all prime customers within supervisory areas.
Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.
Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
Performing remote monitoring of meter behaviour using human machine interfaces (HMI)
Providing customer meter reading books/cycle and updating reading sequence.
Performing manual data entry for customer meter reading and meter reading status on a daily basis.
Managing meter reading instrument availability for meter reading activities.
Preparing daily reading upload batch files, exception reports and bill distribution to customers.
Performing on site activities/supervision with regards to installed meters and remote energy usage tracking.
Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
Managing all customers' complaints related to meter reading within areas of jurisdiction.
Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc)
Assist in Carry out any other duties as requested by the Business manager/commercial manager and Undertaking manager.
Minimum Qualifications
First degree (B.Sc or H.N.D) in Marketing, Social Sciences or any relevant field
Minimum 4 - 6 years field experience in sales and marketing
Understanding of the peculiar revenue collection challenges of the energy industry
Basic computer proficiency (MS Excel, Word, Outlook)
Technical Competencies:
Strong, creative, strategic, and personal sales skills
Be adaptable and able to meet deadlines on assignments, juggle multiple demands and to work with all types of individuals.
Good Analytical skills and deep Knowledge of the business.
Strong skills in negotiating, planning, problem solving, and timely problem escalation.
Excellent time management and organizational skills
Behavioral Competencies:
Ability to work under pressure and multi task effectively
Ability to lead and influence others
Communication Proficiency.
Attention to Detail.
Customer Service.
Problem Sensitivity and Integrity
Good Customer Relation Service
Problem Sensitivity and Integrity
Lead, Litigation and Dispute ResolutionJob TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience8 years
LocationLagos
Job FieldLaw / Legal
Location: Ikeja
Specialization: Litigation and Dispute Resolution
Job Description
To manage and steer the execution of all litigation and dispute resolution activities within the company.
Responsibilities
Participates in the formulation and implementation of litigation strategy and policy formulation
Advise the organisation on legal matters including any civil, criminal, regulatory or labour laws that may affect IBEDC activities or employees
Assist in the review of all the organisation’s policies to ensure that conditions of service are in line with applicable labour laws
Stay abreast of new laws, regulations and legislation to determine their impact on the organisation’s activities or employees and make recommendations to the Head, Legal
Act as the primary liaison with external counsel and ensure effective relationship management
Manage litigation cases, manage the organisation’s legal exposure and ensure adequate representation is provided
Competence Requirements
Deep understanding of the laws and regulations governing the power industry
Deep understanding of Nigerian Company and Industrial/Labour laws
Deep understanding of corporate laws, securities laws & capital market
Deep understanding of the relationship between the mediation system and the court system
Strong negotiation skills
Excellent written and verbal communication skills
Qualifications and Requirements
Educational Qualification:
A first Degree in Law i.e. (LLB) and Bachelor of Law (BL)
A Master's Degree is an added advantage
Relevant training from mediation and conflict management programs
Professional Qualification:
Membership of any of the following professional bodies is required: Nigerian Bar Association (NBA), Institute of Chartered Secretaries and Administrators (ICSA)
Desired Experience:
At least 8 years' experience in a legal function with at least 5 years' experience providing litigation and dispute resolution services in a top-tier law firm or in the utilities industry.
Operations & Maintenance OfficerJob TypeFull Time
QualificationBA/BSc/HND
Experience1 - 2 years
LocationLagos
Job FieldEngineering / Technical
Reporting To: Operations & Maintenance Coordinator
Role Purpose
Assist in formulation of strategy for maintenance of distribution network to ensure that objectives of reliability and continuity of supply are met.
Responsibilities
Assist in preparing the operations and maintenance reports
Maintain and monitor the database on substation/line faults, repair and other operational data.
Assist in formulation of strategy for maintenance of distribution network to ensure that objectives of reliability and continuity of supply are met.
Assists in supervising the line staff during the maintenance of all lines and Substation within the Undertaking
Ensure that all faults and complaints are resolved adhering to safety and quality compliance
Attend to faults on HT/LT lines and substations, take corrective action to resolve them and ensure, where possible, that they are not repeated in sub stations
Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
Carrying out all other functions as designated in line with achieving the departmental objectives.
Minimum Qualifications
Bachelor's degree in Electrical/Electronic Engineering
At least 1-2 years’ experience
Technical Competencies:
Operations & Services
Network Data Analysis Management
Operations & Maintenance Management
Sub-station Planning Maintenance Operation Implementation
High & Low Tension Operation & Maintenance Management
Electricity Industry Regulatory Knowledge
Safety and Health Compliance
Behavioral Competencies:
Communication and Interpersonal Relations
Supervisory/Managerial Skills
Problem Solving and Decision Making
Managing Resources
Business Focus
Method of ApplicationUse the link(s) below to apply on company website.
Energy Sales Representative (ESR)Lead, Litigation and Dispute ResolutionOperations & Maintenance Officer
Topic: Ongoing Recruitment at Ikeja Electricity Distribution Company (IKEDC) (Read 1501 times)
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August 31, 2020, 04:21:23 AM